Reportedly, as per the government’s new rule, the eKYC process is mandatory for all existing telecom subscribers (old or new). They have asked to start the process as soon as possible.
As per fresh reports, telecom operator’s body COAI is calling a meeting this week. This meeting is to discuss the ways via which this verification process could roll out easily. It’s really not going to be easy due to the large, one billion customer base.
Department of Telecom issued a notice recently. They said that re-verify all pre-paid and post-paid users via this Aadhaar-based eKYC process.
Further, it added that the operators would have to inform the users through ads, electronic media, and SMS. All companies have to upload their progress on their website as well. It seems the DOT is very strict and don’t want to miss anything.
The further report tells that all firms have supported this move. They have pointed out that entire process would cost around 1,000 crores. This cost will have to borne by them in training and developing infra. Surely this news is not good for them, but anyways they have to follow the order from Supreme Court.
The COAI director Rajan said that the problem of fake users would go away. The DOT has given only one year time period to complete this process. But it would be tough to complete the whole process in this time span. Further, he added that we will discuss with DOT and may ask for the extension.
The telcos will send a verification code to its all mobile users. Before starting the eKYC, they will validate this code from the user. This will confirm that that SIM card is available to the user or not.
Once the eKYC process is over, they will not overwrite old data. Again, they will seek confirmation from users via SMS.
Further, these operators cannot do bulk re-verification. However, they can verify more than one connection in single service area only. They need to repeat the eKYC process while issuing new SIM to any re-verified customer. This process is not valid in the case of change i.e. pre-paid to post-paid and vice versa.